FAQ
About ROKHZ
What makes ROKHZ different from other grounding shoes?
ROKHZ are luxury grounding shoes where grounding is the product and the shoe is the vehicle. Every pair of these open-toe grounding shoes carries 50 g of copper through the sole to connect your body to the Earth, and a natural healing crystal set by hand. Each pair is handcrafted in Spain and inspected by our Master Artisan, never mass-produced.
What does the name ROKHZ mean?
ROKHZ joins two words: ROK and HZ. ROK is rock, meaning the Earth itself. It is the rock of Mount Lycabettus where ROKHZ began, and the crystals and copper in every pair, all mined from the Earth. HZ is hertz, the unit of frequency, because the human body, the Earth, crystals and copper all carry a frequency. Together, ROKHZ stands for connection to the Earth, measured in frequency.
Are ROKHZ luxury shoes or wellness shoes?
Both. ROKHZ are luxury grounding shoes for women: designer footwear that reads as jewellery for the feet, with a copper grounding element and a healing crystal in every pair. Expect to be asked where they're from, regularly.
Why are ROKHZ grounding shoes worth the investment?
ROKHZ grounding shoes are handcrafted in Spain from buttery soft vegan leather, set with a natural crystal and made to be worn every day, with no breaking in. Prices range from €225 to €350, every pair has a warranty, and our customers keep 99.8% of the pairs they order.
Do I need to believe in healing crystals to wear ROKHZ?
No. You don't need to believe in anything to feel the difference. You just need feet. The copper in every pair of ROKHZ grounding shoes connects you to the Earth whether or not you work with crystals. Most ROKHZSTARs come for the design and stay for how they feel.
How do I choose my ROKHZ crystal and style?
Each ROKHZ crystal carries its own frequency: some for calm, some for clarity, some for confidence. Choose by the intention you want to call in, by the angel number that speaks to you, or trust the crystal you are drawn to first. Explore every stone on our Crystals page.
Is there a discount on my first ROKHZ order?
Yes. Subscribe to the ROKHZ newsletter and receive 15% off your first pair of grounding shoes, along with first access to limited edition drops and offers.
What is the ROKHZ waitlist?
The ROKHZ waitlist gives you first access to limited edition drops in your size, before they reach the shop. Add your email and EU size on our homepage to join the ROKHZSTARs.
Size & Fit
Are luxury grounding shoes comfortable enough for all-day wear?
Yes. ROKHZ are comfortable luxury shoes designed for all-day wear from the first step, with no breaking in. Every pair has a cushioned footbed and an anatomical sole with toe spring, so your feet never suffer, not even for a moment.
Do ROKHZ grounding shoes run true to size?
Yes. ROKHZ grounding shoes run true to size in EU 36 to 42. If you are a half size, order the next size up; for the 11:11 Grounded Goddess, order a size up if you have long toes. See our size guide for foot length in centimetres, or email customerservice@rokhz.com for advice.
Are ROKHZ grounding shoes suitable for wide feet?
Yes. The elastic detail in the straps lets ROKHZ grounding shoes fit slim, normal and wide feet comfortably.
Are ROKHZ grounding shoes good for walking and travel?
Yes. ROKHZ are grounding shoes for walking, made to take you from the morning walk to dancing the night away. Many ROKHZSTARs pack a single pair for a whole trip.
Delivery & Returns
How do I buy luxury grounding shoes online?
Buy ROKHZ luxury grounding shoes online at rokhz.com, with worldwide delivery by DHL Express and all duties paid. ROKHZ is also available through Wolf & Badger in New York, London and Los Angeles, Luna Menta in Spain and LoveBrook and Green in the UK.
How much is delivery and how long does it take?
ROKHZ ships with DHL Express, tracked, within 1–2 working days. Delivery is €13 to the EU, £12 to the UK, 20 CHF to Switzerland, $25 USD to the USA, 30 SGD to Singapore, 85 AED to the United Arab Emirates and €20 to the rest of the world. Delivery takes 2–4 days to the EU, the UK, Switzerland and the USA, or 3–5 days to Singapore, the United Arab Emirates and the rest of the world. Duties are paid by ROKHZ, so there is nothing more to pay on arrival.
Can I return my ROKHZ grounding shoes?
Yes. Returns are free within 14 days of delivery, so try your grounding shoes at home, on carpet, and decide. Every pair is also covered by a 6-month warranty: ROKHZ will repair or replace the shoe, the copper and the crystal at no charge for manufacturing faults.