Delivery
Processing
1–2 working days
Carrier
DHL Express, tracked
Duties
Paid by us (DDP)
| Destination | Cost | DHL transit time |
|---|---|---|
| EU | €13 | 2–4 days |
| UK | £12 | 2–4 days |
| Switzerland | 20 CHF | 2–4 days |
| USA | $25 USD | 2–4 days |
| Singapore | 30 SGD | 3–5 days |
| United Arab Emirates | 85 AED | 3–5 days |
| Rest of World | €20 | 3–5 days |
All orders are processed within 1–2 working days of placing the order and shipped by DHL Express. Upon dispatch, you will receive a shipping confirmation email with your carrier information and tracking number.
Please note that whilst we make every attempt to process and ship your order in a timely manner, some factors lie outside our control, such as delays in transit, customs or poor weather.
Other Points to Note
- We ship to all EU countries, the UK, Switzerland, the USA, Singapore, the United Arab Emirates and the Rest of the World on a DDP (Delivered Duty Paid) basis. All relevant import taxes and duties are included in the product price, so there is nothing more to pay on arrival.
- Our shipping partner, DHL, lets you make changes to your delivery while it is on its way to you using DHL On Demand Delivery (ODD). Once your order is with DHL, they will contact you by SMS and/or email to let you know when to expect it. If ODD is available in your location, this message will also include a link to the ODD site. All you need is your tracking (shipment waybill) number.
- If you have any delivery-related questions, please contact us.